EtageONE Support Portal

Centralise IT support and ticket management with a simple to use contracts administration tool for technology support contracts.

IT support shouldn’t be difficult. Etage has developed a dedicated contract administration portal allowing you to get full visibility of all your IT contracts and assets as well as the ability to log and escalate service tickets.

EtageONE Features and Benefits

Centralise

Etage import all hardware and software contracts into the portal, providing a central point of administration.

Log

Log a support ticket against a dedicated asset, add pictures or text for further information. Track its resolution path against a visible SLA monitor.

Insight

Search the system against known problems or get further insight into recurring errors.

Report

Use out of the box reports or build a custom report quickly and easily.

24x7 Support

Reduce downtime with 24x7 support on your terms

01

The right support. Delivered

02

Centralise ALL IT Contracts

03

Raise and Track tickets

04

Provide Insight

We support and service a wide range of manufacturers

Don't hesitate To get in touch